We make all reasonable efforts to achieve and where possible exceed the following delivery expectations:
Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Usually allow 3-5 Business Days for shipping within Australia. For NT, WA and rural areas, please allow 7-10 Business Days.
All product ordered via the website will be delivered to the address provided by you and confirmed by us when you place your order.
ALL ORDERS OVER $150 RECEIVE FREE EXPRESS COURIER SHIPPING.
All Hat orders under $150 will incur a $20 freight charge. Freight for Caps and Accessory items starts at $10.
As you go through the checkout process online, you will see the charges relating to the size and number of purchases, and location of shipping.
Due to Brexit and the upcoming changes to UK tax law, we will no longer be shipping to the UK (including England, Scotland, Wales and Northern Ireland) until further notice. If looking for an Akubra in particular, please consider visiting or contacting Elm of Burford, who are the official UK distributor: https://www.elmofburford.com/search/akubra
Due to on-going delays caused by the Covid-19 Pandemic, international shipping can still vary between 10-40 days, dependant on destination.
The current International destinations that we ship to are: New Zealand, USA and Canada, and most of Europe. We are adding countries to this list so please contact us if you don't see the relevant country.
As a guide (and subject to change) the cost to send one hat to the following countries is:
Europe (Germany, Netherlands, Norway, Sweden & Switzerland) $60
Europe (Austria, Belgium, Brazil, Bulgaria, Czech Republic, Estonia, Finland, Greece, Hungary, Iceland, Poland, Portugal, Romania ) $75
Singapore, Thailand $45
New Zealand $30
USA & Canada $50
DUTY & TAX
All prices on the website are in Australian Dollars ($AUD)
If your credit or debit card is not denominated in Australian Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
You are responsible for any additional taxes or duty that may be incurred once the order reaches an international destination. These charges greatly vary between countries. We are unable to advise what they will be, as it is based on the destination country's tax and importation regulations. Failure to pay these fees will result in the item being sent back to us. Any refund will be less all shipping costs (including return shipping) any fees incurred as a result of the item being returned and a 20% restocking fee.